FREQUENTLY ASKED QUESTIONS
Ordering & Delivery
It all depends on your design and options choices. As our beds are handmade it takes a little longer than mass produced products to ensure we get your perfect bed to you. However most beds can be shipped quite quickly, arriving with you in around 2 – 3 weeks. We also keep a small stock of some of our mattress range. Some options (including certain finishes, custom changes, or mattresses) will require slightly longer (6 – 8 weeks) to complete, but we will let you know about that when you order. Once your bed is received by our specialist couriers, they will be in contact with you directly to arrange a delivery time.
Delivery is normally by our specialist courier partners; sometimes ourselves, but we will inform which. Delivery is direct to the room of your choice (access providing). Unpacking and removal of packing is an optional choice available when you order.
Yes, but please contact us for further information.
For more detailed delivery information, please see here for more information).
Bed Design
Beech Sprung Slatted Base
10cm Solid Upholstered Base
10cm Pocket Sprung Upholstered Base
Yes, built to accommodate standard size mattresses and bed linen:
Single 3’ wide x 6’3” long = 91 cm x 190 cm
Double 4’6” wide x 6’3” long = 137 cm x 190 cm
King 5’ wide x 6’6” long = 152 cm x 198 cm
Super king 6’ wide x 6’6” long = 183 cm x 198 cm
Our four posters are 207cm tall from floor to top of the cap on the post.
Mattresses
Recently we have been asked a lot about the recycling of mattresses. After a lot of research we have found the best eco option available to be the Mattress Recycling People. For a small charge, they will remove your mattress and take it away for dismantling and recycling of all of the parts. We believe this is the most environmentally friendly, low carbon way of dealing with the issue.
No, for the last twenty years we have tried and tested everything so you don’t have to waste time traipsing around shops only to end up baffled by sales science and be none the wiser. We are sure (because we all have one) that we have the perfect one for you too. Call us and have a chat if unsure which to choose.
The mattress market can be extremely confusing. So many choices in relation to types, spring options, comfort and comparative values; trying a mattress out briefly in a show room gives little indication of how it will actually feel at night.
Our aim has been to remove the ‘guesswork’ and risk from mattress selection and to compliment the exacting quality of our hand-forged iron beds with the very best of mattresses available. Over the past 30 years we have ‘fine-tuned’ the process of mattress selection to the point where we are completely confident our range represents the very best in comfort, support and quality. As a small company we depend upon goodwill and we are delighted that our customers continue to show their appreciation though ongoing purchases, recommendations and referrals.
Combi Deal – Bed & Mattress
At the present time we are offering our 1400 spring Cashmere Mattress or Octasmart Memory Foam bought in combination with a bed (go to our Combi Offer). Both mattresses have proved to be extremely liked over many years and the relative merits of both are explained below.
Pocket sprung mattresses are independently sprung with small springs separated within cylindrical material pockets and because they are not wired together in any way there is no ripple movement effect across the bed when one partner moves; comfort and quality varies according to the number of springs and the type of fillings that are used – they are cooler than memory foam and are our most popular type of mattress.
A greater number of springs may give more sensitive support, but this can depend on personal preference and needs to be put in the balance with the quality and thickness of the fillings used. It is the quality of natural fillings (just beneath the covers and above the springs) that make our pocket sprung mattresses much more sumptuous than others. This is because the natural layers in our mattresses feel especially smooth, fluffy and soft and facilitate optimum air circulation; these fillings offer a very healthy alternative to the layers of uncomfortable synthetic materials currently found in a great many mattresses.
The mattress market can be extremely confusing. So many choices in relation to types, spring options, comfort and comparative values; trying a mattress out briefly in a show room gives little indication of how it will actually feel at night.
It is important to turn your mattress regularly. We recommend every two weeks for the first three months and then once a month thereafter turning over east to west and occasionally north to south. Turning your mattress regularly helps the upholstery fillings to settle more evenly. This settlement of the upholstery fillings will be concentrated more in the centre of the mattress where you may see your body impression (where the heaviest part of your body lays) – this is perfectly normal. Pocket Sprung mattresses have more deep layers of upholstery and so take more time to settle.
Other advice – Use a mattress protector which will help the life of the mattress and prevent any accidental soiling. Never use detergents or chemical cleaners as they damage materials. Avoid using your new mattress on an old base as this can shorten the life of the mattress.